Privacy Policy

Effective Date: September 1, 2026

Ruta Insurance (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal, financial, and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://rutainsurance.com, request a quote, apply for insurance coverage, or engage with us through digital or offline channels.

1. Scope and Consent

This Policy applies to information collected through our website, mobile applications, phone calls, text messages, emails, and offline interactions. By requesting a quote, applying for coverage, or using our services, you consent to the collection, use, and disclosure of your information as described in this Policy.

2. Information We Collect

To provide insurance quotes, issue policies, process claims, and service your account, we collect the following types of information:

  • Personal and Contact Information: Name, physical address, email address, phone number, date of birth, and driver’s license number.

  • Sensitive Personal & Financial Data: Social Security Number (SSN), payment details, credit history, driving record (MVR), vehicle identification numbers (VIN), property details, and loss history.

  • Health Information: When evaluating or servicing health insurance products, we may collect health-related information necessary to process applications, in compliance with applicable federal and state laws.

  • Automated Device and Technical Data: IP address, browser type, operating system, pages visited, and cookies via tools like Google Analytics to improve website functionality.

3. How We Use Your Information

We use your information exclusively to perform insurance-related operations, including:

  • Generating comparative quotes across our network of insurance carriers and Managing General Agents (MGAs).

  • Underwriting, issuing, binding, and administering insurance policies.

  • Processing premium payments and supporting insurance claims.

  • Communicating with you regarding policy updates, renewals, and customer service.

  • Complying with legal, regulatory, and reporting obligations.

4. Sharing and Disclosure of Information

To deliver insurance services, we share necessary information with trusted third parties as permitted or required by law:

  • Insurance Partners & MGAs: Insurers, General Agents, and underwriting organizations involved in issuing or quoting your policy.

  • Service Providers & Claims Personnel: Independent adjusters, appraisers, legal representatives, repair shops, and inspectors assessing claims or property.

  • Consumer Reporting Agencies: Credit bureaus and background reporting services used to verify driving history, loss record, or creditworthiness.

  • Regulatory & Legal Authorities: State insurance departments, law enforcement, or judicial bodies when required by subpoena, court order, or fraud investigations.

5. SMS and Mobile Communications

By providing your phone number and submitting a request, you authorize Ruta Insurance to contact you via phone and SMS/text messaging regarding quotes, policy updates, and service notices.

  • No Third-Party Sharing for Marketing: SMS consent, opt-in data, and phone numbers are strictly used for communication between you and Ruta Insurance. Mobile opt-in information will not be sold, rented, or shared with third parties or affiliates for marketing purposes.

  • Opt-Out: You may unsubscribe from SMS communications at any time by replying STOP to any text message. For assistance, reply HELP.

  • Rates and Frequency: Standard message and data rates may apply. Message frequency varies based on your interactions with us.

6. Data Security and Retention

We maintain physical, technical, and administrative security measures compliant with industry standards to protect your sensitive data against unauthorized access, loss, or disclosure. We retain your personal information only for as long as necessary to fulfill policy servicing, meet state insurance record-retention requirements, and resolve legal disputes.

7. Cookies and Digital Analytics

Our website utilizes cookies and analytics software (such as Google Analytics) to analyze user traffic and optimize performance. These tools gather non-personally identifiable technical data. You may disable cookies through your browser settings, though some features of our site may function with limitations.

8. Your Rights and Choices

Depending on your jurisdiction, you may have the right to request access to, correction of, or deletion of your personal data held in our active records, subject to statutory insurance record-retention obligations. You may opt out of non-essential marketing communications at any time by following the unsubscribe instructions in our emails or contacting us directly.

9. Children’s Privacy

Our website and insurance services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children online.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any revisions will be posted on this page with an updated “Effective Date.” Continued engagement with our site or services after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions, concerns, or wish to exercise your data rights or update your communication preferences, please contact Ruta Insurance: